Antiquerra Blog

Fraud on eBay: Steps to Take if You Are Scammed

eBay is a comparatively safe market. Unluckily, like most online marketplaces, it is susceptible to scams. eBay tries to keep cases of scams occurring, but with more than 100 million members, and more or less $40 million moving through the site on a daily basis, this can be a little difficult. Sometimes, scams occur.

If you have been swindled, there are certain measures you need to follow to report the incident, and to try to arrive to a resolution. If you paid for the good through Paypal, the initial step is to login to your Paypal account and open up a dispute for the payment. If you did not pay through Paypal, get through your credit card company. In most examples, if you have used one of these two events, you will recoup your money.

The next step is to use website’s dispute process to report the seller. This is specifically for items that were not received, or goods that were importantly different than what was described in the auction. eBay also has a purchase protection program to further protect buyers. If a agreement cannot be reached with the buyer, the succeeding step is to make an eBay buyer buy security claim.

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